In order to maximize an organization's potential, agency owners, staff executives, and REALTOR
® volunteers must have the
skills necessary to
lead and inspire others to do good work.
This challenge is becoming more difficult every day!
Roger, together with Mr. George Calder, has developed a variety of leadership support services and made them available in
easily accessible training formats. Whether through training seminars, CD-ROMs, strategic planning workshops, or leadership
conference presentations, Roger's ability to develop high-performance leaders is an invaluable resource that can benefit all
organizations.
The Leadership Training Series is an efficient and highly focused educational tool for the development of leaders,
regardless of their experience level. The ten 3-hour seminars provide a clear summary of essential leadership
information, with hands-on case studies that give the participants a chance to practice what they learn.
"Learning About Leadership" Courses
- The Key Roles and Functions of the Leader
- Performance Leadership
These two fundamental seminars focus on the underlying strategic and tactical concepts that are the critical components of effective leadership.
THE KEY ROLES AND FUNCTIONS OF THE LEADER
Empowers Leaders To:
- Prioritize time effectively
- Stay focused on the right goals
- Develop a high-performing
This program identifies two key roles for the leader and deals with practical real-world tasks and activities that enable the leader to put them into practice.
Useful Tool: An Action Plan to Strengthen My Leadership Roles
PERFORMANCE LEADERSHIP
Empowers Leaders To:
- Support and retain high performers
- Lead each staff member to his or her highest performance level
- Eliminate the problems created by poor performers
The concept of performance leadership as an essential and ongoing activity of the leader is defined and discussed. The strategies, tactics, and skills used to build and maintain groups of high performers are identified.
Useful Tool: The Performance Curve
"Thinking as a Leader" Courses
- Getting the most from individuals
- Leading teams to excellence
- Building a high performance team
- Interviewing and hiring
These four seminars address the day-to-day challenges that leaders must overcome when helping individuals or a team achieve high performance.
Effective means to master these challenges are identified.
GETTING THE MOST FROM INDIVIDUALS
Empowers Leaders To:
- Lead staff members to higher performance
- Communicate clearly about work performance
- Deal effectively with performance problems
These exercises provide practice in conducting conversations with agents and employees that will facilitate improvements in their performance.
Useful Tool: Describing Performance in Terms of Behavior
LEADING TEAMS TO EXCELLENCE
Empowers Leaders To:
- Develop a climate of teamwork and cooperation
- Obtain staff support for company goals
- Lead effective meetings
The characteristics of high-performing teams are described, along with essential leadership actions. The strategies and skills involved in leading efficient and effective meetings are also featured.
Useful Tool: Meeting Behavior Assessment Worksheet
BUILDING A HIGH-PERFORMANCE TEAM
Empowers Leaders To:
- Identify specific areas to improve team effectiveness
- Clarify and communicate his or her Organizational Vision
- Establish a concrete plan for improving team performance
The four key characteristics of high-performing teams are used as a model for practical team building. Participants assess the current state of their own work groups and practice the techniques used to develop the key characteristics.
Useful Tool: A Picture of My Organizational Vision
INTERVIEWING AND HIRING
Empowers Leaders To:
- Recruit high performers
- Make effective hiring decisions
- Eliminate concerns about legal issues
This program identifies the essential components of the effective recruitment and hiring of high performers.
Useful Tool: A Structured Employment Interview Model
"Acting as a Leader" Courses
- Communicating as a Leader
- Problem Solving
- Managing Interpersonal Conflict
- Managing Change
These four programs offer participants a workshop environment in which they can develop the interpersonal skills that are needed in order to grow as effective leaders.
COMMUNICATING AS A LEADER
Empowers Leaders To:
- Develop an environment of open, honest, and direct communication
- Develop productive working relationships with superiors, subordinates, and peers
This workshop provides an opportunity to practice the core communication skills necessary for effective leadership.
Useful Tool: The Dialogue-Based Influence Model
PROBLEM SOLVING
Empowers Leaders To:
- Avoid implementing solutions that cause more problems
- Improve the ability of staff to solve their own problems
The principles and tactics involved in effective problem-solving when working both with individuals and in-group settings are reviewed and reinforced.
Useful Tool: A Structured Problem-Solving Model
MANAGING INTERPERSONAL CONFLICT
Empowers Leaders To:
- Positively resolve interpersonal conflicts with others
- Eliminate disruptive interpersonal conflicts within the organization
Insights into effective conflict resolution strategies and tactics and the opportunity to practice necessary skills and interventions are provided in this workshop.
Useful Tool: A Conflict Resolution Model
MANAGING CHANGE
Empowers Leaders To:
- Guide the members of their work teams through changes in technology, markets, and the organizational environment
- Maintain high performance levels while instituting change
Participation in group and individual exercises is used to develop a sound process and plan for effectively leading people through change.
Useful Tool: A Personal Plan for Implementing a Change
2 Day Leadership Symposium
This program is designed for all individuals who are
assuming leadership roles within their company, or as
volunteers for their REALTOR® association. The content
of the Leadership Symposium is designed to provide participants
with an awareness of the universal principles of leadership
along with opportunities to apply their skills in small group
exercises.
Many people come to their leadership positions with a
sophisticated understanding of the real estate business,
and highly developed skills as a practicing, licensed professional.
In their role as leaders however, their value to their company or
REALTOR® organization comes from their ability to lead others
to maximize opportunities.
The Leadership Symposium provides a clear and straightforward
summary of the essential information needed for leaders to perform
effectively in this complex and challenging role. These programs
provide an easily accessible resource for leaders who have never
received leadership training, as well as an outstanding refresher
for those with previous leadership training.
As a result of attending the Leadership Symposium,
participants will be able to:
- Serve as productive members of their company’s / REALTOR®
organization leadership
- Identify the elements necessary to effectively lead a
committee or work group
- Describe the characteristics, processes, and
organizational components of high performing work
teams
- Outline the steps that result in efficient and productive
work group meetings
- Identify the major concepts and techniques of effective
leadership communication
- Develop a goal based strategic plan
